I like solving problems, articulating complex ideas, and debating word choices. I have opinions about gerunds and believe that technically correct is the best kind of correct.
Or if you’re into job titles, I’m a Content Designer, and I’m pretty good at it.
My experience comes from multiple different environments: I worked at an agency optimising lead-gen websites for direct-marketing campaigns, and spent six years making complicated experience simpler on a little program called Jira. Regardless of the environment, I can help solve problems through the written word using a variety of different skills:
Scalable content frameworks and terminology
I’ve created scalable content frameworks that solve existing usability problems and prevent future ones.
Intuitive end-to-end journeys
I’ve designed end-to-end experiences that are powerful, easy-to-use, and help users do powerful things.
Informative documentation
I’ve explained how existing features work, how to use new ones, and helped users navigate change between the two.
